Privacy Policy
Effective Date: February 1, 2025
This Privacy Policy describes how CDK Insights ("we", "us", "our") collects, uses, and protects your personal data when you use CDK Insights.
Data Controller: CDK Insights, Lee Priest trading as Instance Labs
Address: United Kingdom
Contact: privacy@cdkinsights.dev
- What We Collect
- Name, email, company info (if provided)
- Payment info (processed securely by Stripe; we do not store your full payment details)
- Usage logs and activity metadata
- Limited, transient CDK code (for AI analysis only)
- How We Use It
- Deliver and improve services
- Authenticate users
- Process payments
- Respond to support queries
- Third-Party AccessWe only share data with:
- Payment providers (Stripe, see their Privacy Policy)
- Infrastructure hosts
- Legal authorities if required
We do not sell your data. - AI and Transient Code ProcessingAI features may process snippets of CDK code. These are not stored after the analysis completes unless you choose to save them.
- CookiesWe use cookies for authentication, session management, and analytics. For full details about the cookies we use and how to manage them, please see our Cookie Policy.
- Data Retention
- Accounts: retained until deleted
- Backups: up to 30 days
- Billing: retained for legal purposes
- Your Rights (GDPR/UK GDPR)If you are in the UK or EU, you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Portability: Receive your data in a machine-readable format
- Restriction: Request we limit processing of your data
- Object: Object to processing based on legitimate interests
- Withdraw consent: Where processing is based on consent
To exercise any of these rights, contact us at privacy@cdkinsights.dev. We will respond within 30 days.
- Legal Basis for Processing (GDPR)We process your data under the following legal bases:
- Contract: To provide our Services to you
- Legitimate interest: To improve our Services and prevent fraud
- Legal obligation: To comply with tax and accounting requirements
- Consent: For marketing communications (you can withdraw anytime)
- International Data TransfersYour data may be processed outside the UK/EU by our service providers (e.g., AWS, Stripe, AI providers). Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
- Supervisory AuthorityIf you are in the UK, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk/make-a-complaint
- SecurityWe use TLS, secure credentials, and access controls.
- ContactEmail: support@cdkinsights.dev